If for any reason, after 14 days and within 100 days of purchase, you are not happy with your Sleep Republic mattress and wish to return it, contact us by email at firstname.lastname@example.org and tell us. Also include a photo confirming the condition of the mattress. Mattresses must be undamaged and not marked in order to be returned as charities will not accept these. We will arrange with you to have it collected. Once collected, we will refund to the original purchase card.
We don’t charge any pickup or transport costs on returns providing your area is serviced by one of our collecting charities. In the event that collection is from an unserviced area, delivery to the nearest charity collection point (or the cost) will be the buyers responsibility.
Sometimes we include items like pillows or mattress protectors or sheets as special offers with the purchase. These goods must be returned in order to receive your refund.
If your mattress has been bought as a part of a ‘bundled offer’ with items such as sheets and or mattress protector or other items, the discount applicable to that bundle is taken off the mattress price, and that discounted price is the amount that will be refunded if the mattress is returned. Read more about our Free Returns Policy.
Just like at the buffet, where it’s best to try before filling your plate, we want you to be sure you love your mattress before you order big! So we limit returns under the 100 night trial to one per household.