150 Night Sleep Trial - You've love it, we guarantee!
150 night free trial
The vast majority of customers love their Sleep Republic mattresses and accessories. It’s one of the reasons why we are one of the preferred online mattress retailers. Not only that, many go on to become repeat customers. 21% of our customers are repeat customers or buy after referral and recommendation of existing customers.
Most people fall in love with our mattress, but it won’t suit everyone.
The quality of our mattresses and pillows is why people keep coming back. They’ll fall into their new bed on that first night and fall in love with the noticeable improvement in their sleep quality. We use the best materials to improve comfort, promote breathability, and support every section of the body while at rest. See why Sleep Republic is the mattress company for you.
But that’s not the only reason people love Sleep Republic.
Everyone is different. You may find you prefer a softer mattress or perhaps a hybrid mattress just isn’t for you. We understand that everyone’s preferences vary, and what works for some may not work for others. If, after giving it a fair 14-day trial, you find that the mattress is not suitable for you, we respect your choice. You do not need to provide any explanations; simply let us know within the trial period, and we will arrange for the return process to begin.
If you don't like it, no stress.
We offer a 150 night free trial for mattresses and pillows. This guarantee allows you to trial your mattress or pillow completely risk-free. If for some reason, you don’t gel with your new sleeping solution, we’ll arrange for it to be collected * and donated to charity or recycled.
Our goal is to make the mattress return process stress-free and straightforward for you. To ensure your peace of mind, we offer a 150-night free trial for mattresses and pillows. This extended guarantee gives you the opportunity to experience our products in the comfort of your own home, allowing you to make an informed decision about your sleep preferences. However, we kindly request that you give it at least two weeks to allow your body to adjust before initiating a return.
Please note: The trial is limited to one of each product that Sleep Republic offers and is limited to one trial; per customer, per order, per household/delivery address.
If you are thinking about purchasing multiple mattresses or pillows, we recommend purchasing one first and if you love it place another order.
Online Return Process.
If you’re not completely satisfied with your Sleep Republic mattress or pillow, you can return it within 150 days of purchase for a full refund. Here's how it works:
1. Give it some time
We recommend trying your mattress or pillow for at least 14 days to allow your body to adjust before deciding to return it.
2. Check your location
Our charity and recycling partners offer free collection in many areas, however, not all locations are serviced. To find out if your address is serviced, email us at info@sleeprepublic.com.au before purchasing or requesting a return
3. Return options:
- If you're within a collection area:
We’ll arrange for the item to be collected by one of our partners free of charge, and once collected, we’ll issue your full refund. Please note, that our charity partner, Salvation Army requires ample clear parking access to be in close proximity to your property. For example, the trucks can take up to 4 parking spaces in order to collect; if they cannot park safely, they may decline the collection; this is outside of our control.
- If you're outside the collection area:
You will need to arrange the donation of your item to a local registered charity or mattress recycler.
Once this has been done, email us proof of donation or drop-off, and we’ll process your full refund.
4. Refund : You will be issued to you approximately 7-days after collection.
If you have any questions at any point, feel free to reach out to our team at info@sleeprepublic.com.au
Return Form
Buyers Tip
Not all return policies are equal!
When buying anything online, careful reading of fine print and genuine customer reviews pays off!
Even if you return the mattress, we want the shopping / return experience to be positive.
