Every day there seems to be a new “mattress in a box” company popping up out of nowhere. It’s become a crowded market in the last 12 months and hard for the average consumer to differentiate between them all. This is just a little ironic given that online mattress shopping started with the intention to make the buying process less confusing!
At least once a day we get asked “so what’s the difference between you and [insert alternative mattress brand here]”. To us the answer is quite clear, but we understand the differences may not be as discernible to you, someone who simply just wants a good night’s sleep, a good mattress, for a fair price, with no risk or hassle.
Leave the technical jargon, marketing gimmicks and in-your-face ‘can’t get rid of’ pop up advertisements with the other guys…here is why we genuinely believe you should choose Sleep Republic when purchasing your next mattress
The founders of Sleep Republic are the designers of the Sleep Republic mattress and have been in the mattress industry for over 20 years (yet somehow don’t look a day over 21, right guys?). The concept of Sleep Republic started from the existing knowledge of what makes a great mattress and identifying a way to provide it, risk and hassle free, to the customer’s front door within a matter of hours. The design didn’t happen overnight, it is the result of decades of experience in designing, identifying high quality components, manufacturing and selling mattresses.
We can’t speak for the other “mattress in a box” companies out there, but we think you would be hard pressed to try and find anyone with the years of experience, knowledge, and passion for the mattress industry as the founders of Sleep Republic.
To say our team is passionate about the Sleep Republic mattress would be a colossal understatement. Even afterhours and off duty, you’re likely to find us fanatically speaking to anyone who will listen about HD pocket springs, the drawbacks with foam mattresses, better side support systems and other riveting topics- ignoring the weird looks we receive from friends and family when doing so.
We care about this product because we truly believe in it. The Sleep Republic mattress is not a glorified piece of foam masked by a bunch of nonsense marketing jargon. The Sleep Republic mattress is a medium-firm, pocket spring mattress that feels soft and comfortable, yet firm and supportive, and was designed with quality materials by knowledgeable mattress industry professionals.
Hot tip: If a mattress website can’t show you exactly what’s in the mattress and explain in plain terms without using jargon, then you probably should be looking elsewhere! See exactly what’s in the Sleep Republic mattress here.
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3. Customer Service
The Sleep Republic team take customer service very seriously. When you call Sleep Republic, write to us on the live chat feature on the website, email us or message us on Facebook- you are speaking directly to the Sleep Republic team, not an outsourced service reading from a script. You are speaking to industry professionals who genuinely care about your mattress buying experience. We want to make sure that everyone who comes into contact with Sleep Republic, whether they become a customer or not, has a good experience when searching for a new mattress.
We know mattress shopping isn’t the most thrilling thing in the world, and most of us have had retail shopping experiences that left a bad taste in our mouths. Pushy sales people, jacked up prices and way too many options have driven people to start searching for mattresses online. Mattresses are a 10 year investment and we want to make sure you are as informed as possible before purchasing, so you’re confident that you’re making the right choice. Our goal is to make sure everyone we speak to feels informed, confident in their decision making, and happy with their overall experience.
And let’s face it, there can be hiccups (we’re all only human!), but to us good service means that if the hiccups happen you’re able to easily reach someone who cares and is going to work to help you.
We hope this info has helped set Sleep Republic apart from the rapidly growing pack. If you have any questions about the Sleep Republic mattress, or anything mattress related at all, you can reach us through your favourite method of communication:
Got the gift of gab? Give us a call on 1-800-Sleep-1
Don’t have much time? Send a quick message via the live chat on sleeprepublic.com.au
Lots of questions? Shoot us an email on firstname.lastname@example.org
Social butterfly? Send us a message on Facebook