Free Mattress Delivery
Anywhere in Australia
Our experience has taught us that there isn’t one size that fits all when it comes to delivery, so we’ve built a delivery network that draws on the strengths of reliable partners to gives our customers the best delivery outcome.
Our mattress delivery and bed delivery services are second to none. We carefully package our mattresses for delivery, ensuring that all you have to do when it arrives is unbox and let it breathe.
Our packaging method (mentioned below) preserves all the essential comfort and support measure contained within your mattress, including memory foam, pocket springs, and latex.
In most metro locations, we even offer next day mattress delivery. Read on to find out more.
IMPORTANT DELIVERY INFORMATION
Due to peak season and high demand for online goods, we are experiencing longer than usual shipping delays across our delivery network. Our team are doing their best to work with all our delivery partners to get your order to you as quick as possible.
Note, mattresses not in stock for next day delivery services are below:
- . LONG SINGLE – NSW, VIC, SA and QLD
- . SINGLE – TAS & NT
- . KING - VIC, TAS & NT
- . SUPER KING - NSW & QLD
OUR MATTRESS NEXT-DAY DELIVERY SERVICE
In Sydney, Melbourne, Adelaide, Perth, Brisbane and Gold Coast we can offer next day delivery for mattress orders placed before 2pm. Take note: we’re not talking about ‘ship next day’ – we look to deliver next day! (Excluding weekends and public holidays). Most other locations will be delivered within 3 - 7 business days, while the most remote areas may take up to 14 business days.
Also, please note that accessories such as the pro base, pillow, sheets, protector, and dog bed may be shipped separately and arrive later than the mattress delivery.
THE MATTRESS
Metro Melbourne, Sydney, Brisbane, Gold Coast, Adelaide & Perth:
- Next business day mattress delivery available for orders placed up until 2pm AEDT.
Other locations, Non Metro & Regional:
- Estimated delivery time is 7 to 14 business days. With some locations taking up to 21 business days.
THE PRO BASE
Metro, Non Metro & Regional
- Estimated delivery time is 7 to 14 business days. With some Non Metro & Regional locations taking up to 21 business days.
THE PILLOW, PROTECTOR, SHEETS & DOG BED
Metro, Non Metro & Regional - Sent via Post
- Estimated delivery time is 14 business days.
We apologise if your order is delayed and hope for your patience and understanding. Our team are doing their best to work with all our delivery partners to get your order to you as quick as possible.
*Business day is defined as Monday to Friday and excludes public holidays.
What impacts mattress delivery time?
Australia is a big country and doesn’t have a heavily developed regional rail network for freight, nor the large number of high population centres that Europe or the US have. Often deliveries will be shipped via regional warehouses and dispatched to the final address by a different vehicle or specialist carrier for that location (just like many airline ‘hub and spoke’ operations).
Although the majority of our deliveries are next day, in some locations the final delivery runs don’t happen every day because of the distances and sparse population, they might only be once or twice a week.
Packaged for Delivery
The compression and packaging technology we use ensures that the mattress is safely wrapped and cocooned for its often very lengthy journey.
Each mattress is vacuum sealed and rolled before being put in a tough plastic sleeve for further protection.
All this is then secured in a tough heavy duty outer carton with its own wheels and handle to help with manoeuvring.
The lengthy transport process can often be harsh on boxes but as bad as the ‘battle scars’ can sometimes seem the mattress is sheltered from all of this and ready for action after unpacking.
Get your free delivery today – you’ve earned it!
