How to Buy a Mattress Online
A Step by Step Guide
It’s a unique and interesting time for retail shopping at the moment. We’re only meant to be leaving our houses for ‘essential travel’, and even then a lot of retail stores have been forced to shut their doors. So how do we buy things that we may have normally gone into a shop for?
This is where businesses like Sleep Republic come in, we’re an online only mattress and bedding store, so you can purchase everything you need for a good night’s sleep, without ever having to leave your home.
That being said, there are plenty of us who have never had to buy anything online, let alone something as large as a mattress. So we’ve created a quick step by step guide from first click to final purchase, to help you navigate finding the best and easiest way to buy a mattress online.
Step 1. Do your research
This might be the most important step. What do you require for a good night’s sleep? Do you prefer a supportive pocket spring mattress? If so, what type of feel? Soft? Medium? Firm? Make a list of all the ‘must haves’ you require in a mattress and use that as your starting point. Head to Google and type in some of the features to find a list of brands to choose from.
Step 2. Check reviews
Once you’ve found a mattress brand that you like, check some independent review sites. We recommend Product Review as a customer review site, and Bedbuyer as a mattress specific review site. Both of the websites are independent and unbiased. On Product Review you can read verified customer reviews to hear how other people are enjoying their mattresses. Bedbuyer is run by a team of chiropractors and health professionals who review thousands of mattresses every year to find the best in both support and comfort.
Step 3. Go to the company’s website
So you’ve found a mattress you like, the reviews sound great, now what? From here you will head to the company’s website to begin your purchase.
Step 4. Add to cart and checkout
Once you’re on the company’s website, go to the mattress page, choose your desired size and add to cart. You’re almost there!
From here you’ll be directed to your cart. Either you can add additional products to complete your sleep (sheets, base, pillow, etc) or you can check out.
Step 5. Check Out
On the check out page, you’ll fill in your name and contact details in their respective fields, then you’ll arrive at the payment portion of your order.
Step 6. Choose your payment type
At Sleep Republic, we have a number of different ways you can pay for your mattress. If you have the means to pay for your mattress now, you can choose to pay by Credit Card or Paypal.
If you would like to sleep now and pay later, we have three different interest free payment plan options- ZipPay, Splitit or Afterpay.
If you do choose an interest free payment option, instead of going straight to purchase, you will be taken to the payment company’s website. There you will fill in some details and they will make an approval decision there on the spot.
Step 7. Purchase
If you have chosen the Credit Card or Paypal option, you will click place order and that’s it! You’ve ordered your mattress! Easy, right? You will then receive a confirmation email from us, we book your order in with our transport partners, and they will contact you and provide you with a shipping date.
The best part is that when your mattress arrives, you have 100 nights to decide whether the mattress is right for you. If not, no worries, let us know and we’ll come collect the mattress, donate it to charity, and provide you with a full refund. We’ve made it so there is no risk in ordering a mattress online. We want you to be confident in your purchase and love bedtime.
Need help, or have a question about how we design and make our mattresses? Call us on 1800 753 371, chat with us via our live chat on the website, or email our lovely customer service team at firstname.lastname@example.org.